Up Your Service Insights
by Ron Kaufman
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True stories of winners and losers in the quest for superior service. Who wins? Who loses? It’s up to you! Benchmark the best service innovations (Chapter 5: Generating New Ideas). Discover how to keep your customers happy, loyal, and buying more (Chapter 10: Building Up Your Business). Find out who makes the biggest mistakes in service, and what you must avoid (Chapter 13: The Infinite Absurdity Awards). Plus many more easy-to-use insights on the spirit, language, and culture of superior service. Take a look!
- This book have no foxed spots - as good as new!
- Perfect for the extra fussy reader
- All books listed do not have annotations on reading pages, loose pages, water stains, and broken spines
- 100% refund if we fail to meet your expecations - no question asked.
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