Giving Guide (Draft)
Everything you need to know before donating — what we take, what we don't, and how it works.
Your donation journey
Read the Giving Guide
Check what we accept, what we don't, and book condition below.
Get your photos ready
No need for individual shots — just show the spines and edges of your stack.
Chat & attach photos
Go through the chatbot and attach your photos.
Wait for our response
We'll confirm within 1 business day.
Drop off or pickup
Follow the steps to drop off, or schedule a free pickup.
What we accept & don't accept
✅ Currently accepting
❌ Not accepting right now
Real examples of books we're not able to take right now, across each category above.
This list reflects what we're confident we can rehome right now — it may change as our shelves and demand shift.
Even within accepted genres, every book gets a human look. We consider whether we're confident we can rehome that specific title — a very recent release, or one we already have several copies of, might not make the cut even if genre and condition are fine. It's not a reflection of your book, just what we can take on right now.
Condition we can't accept
Real examples of the condition issues we can't accept.
Prepare your photos
No need to photograph every book individually — just 2-3 clear snapshots of your whole stack. Covers and spines are enough for us to assess.
Ready to donate?
Free doorstep collection for 20+ books
Bring your books to the store, get a $5 voucher
Upload your photos in the chatbot — our team will confirm within 1 business day whether we're able to take them.
